Check-in is at 3:00 PM and check-out is at 11:00 AM. If you need to arrive earlier or depart later, please contact us to check availability.

• 30 days or more before arrival: Full refund.

• 15 to 30 days before arrival: 50% refund.

• Less than 15 days before arrival: Non-refundable.

• 100% refund within 48 hours of booking, provided the check-in date is at least 14 days away.

Yes. 90% of our properties are pet-friendly. Please contact us to confirm availability or if you have any questions.

Yes. Our team can help coordinate additional cleaning services, tours, transportation, shopping assistance, and more. Don’t forget to ask about our guides, where we share recommendations for cafés, restaurants, and local events

Our Hospitality Team will closely monitor your reservation and is available to assist you virtually or in person with any situation that may arise. A contact phone number will be provided once your stay is confirmed.